How to Help a Child Who’s Afraid of the Dentist

A Balanced Approach to Comfort and Care It’s not unusual for children to feel anxious about dental visits. As parents and caregivers, we want them to feel safe and supported. Fortunately, modern pediatric dentistry uses a wide range of tools—from gentle communication to safe sedation techniques—to help make dental care

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Oral health significantly influences various aspects of a child’s life, from physical growth to academic performance. Maintaining good oral health goes beyond preventing cavities and can positively influence various aspects of a child’s life. Poor oral health can make chewing difficult, causing children to avoid certain foods and resulting in

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How to tame the worry dragon

The Power of Play and other behaviour guidance for children who are afraid of the dentists

Play is a vital part of a child’s global development. It is how children interact with their environment, build confidence and coping skills. Abstract thoughts are often lacking in young children which makes it difficult for them to verbalize their emotions. Children often communicate or overcome their feelings, like anger and fear through play. Dental fear is a prevalent problem encountered by many patients, especially in the children population. Anxious dental patients experience more pain and dissatisfaction during their treatment because their sensations are not only evoked by the dental stimuli, but also magnified by individual emotional and cognitive reactions.

Dental role play can be an effective desensitizing tool for selective patients who are distressed by dental treatment. It is a good alternative to pharmacological behaviour management techniques like sedation and general anesthesia, when treatment is not urgent. We often use this approach to acclimatize patients, especially those with special needs who need radiographic exams. Our clinic has witnessed many success stories in connecting the joy of fantasy with dental reality when it comes to routine care or superficial dental restorations. We welcome the opportunity for further explanation if you are interested in these unique behaviour guidance techniques we offer.

The play plan is not for every family with dentally anxious children due to its time involvement. It may also not be the first choice if the child has urgent dental concerns that have to be dealt with in a timely manner. There is a time and place for using sedation when it is too much for your child to cope with their dental procedures.
Indications for the use of sedation during dental procedures include:

  •  The age of the child – very young children do not have the understanding to cooperate for treatment
  • Amount of treatment – young children may not be able to sit still for a long time or endure multiple dental appointments when their treatment is extensive
  •  Invasiveness and complexity of the treatment

Sedation not only enables children to endure treatment comfortably and safely, but it also facilitates treatment be accomplished in the fewest appointments (often 1 appointment). Since sedation tends to blur the details of the procedures for your children, it helps create positive attitudes and prevent dental phobias. Various levels of sedation can be used to relax your child during their dental appointment, ranging from breathing in nitrous oxide (laughing gas) to combining laughing gas with oral medication. At this moderate sedation level, your child can still respond but will be drowsy enough to tolerate the dental procedure.

It is important to note that sedation is different than general anesthesia in which your child becomes totally unaware of their surroundings. Sometimes, it is necessarily to do dental treatment under general anesthesia in the hospital, for example, in the situation of a medically complex child. If sedating your child makes you nervous, it may be helpful for you to know that not all the cavities need to be fixed right away. There is medicine, like silver diamine fluoride (SDF) which is a liquid brushed on a decayed tooth to halt advancement of decay and help delay filling the cavity so you don’t have to think about sedation right away.

If you little loved one needs help with their dental health, please call our office to schedule a consultation. We can review the different modalities and help you to choose what is best for your child.

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Kennylu-Ai
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Dr. Tsang is very knowledgeable, friendly, and patient with my child. We appreciate her team’s professional dental care!
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Natalie N
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My daughter had a wonderful experience with Dr. Phoebe and her dedicated team. She is meticulous, careful, and wholeheartedly committed. She explained all the necessary treatments for my daughter and provided the most helpful advice tailored to her age and specific condition, ensuring my daughter felt no pressure during her dental care. In addition, Dr. Phoebe is incredibly friendly and genuinely loves children. She transformed the fear that many kids—and even some adults—often feel about dental visits into a positive experience. This is a clinic truly worth sharing with others so they can also visit and experience such excellent care.
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Natasha L
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Highly recommend Dr Tsang and her team. Dental procedures can be very scary, especially for your little one, and biggest fear is if the dental team is over charging or over prescribing. I can honestly say you can trust Dr Tsang and her team. I was impressed by the patience and gentle approach she used when explaining all our options, answering my list: if questions. She did not automatically overprescribe yet she understands what’s needed to ensure my 5 year old daughter left with the best experience. My daughter used oral sedation with Midazolam (Short acting Benzo that is easily reversible and safe) which is much less invasive than general anesthetic route often recommended by other pediatric dentists first As well Dr Tsang was honest when updated X-rays were taken that there were fewer than needed cavities to be filled than we had expected Not to mention they had so many goodies and prizes for my daughter throughout the various steps of process, that she left as if she just went to a birthday party. To summarize, if you’re looking for a very knowledgeable but humble professional, whom you can trust to not over prescribe yet is willing to ensure your child has the most comfortable and positive dentistry experience, Dr Tsang and her team embodies all those traits above.
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Sharon T
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Im glad we found Dr. Tsang to be my daughter's dentist. She's very knowledgeable, personable and very attentive with children. Thanks Dr. Tsang and her amazing team!
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Eileen Y
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Our 2.5-year-old son, Howard, recently started experiencing pain in his upper right back teeth. Concerned, we took him to a nearby general dentist, who, after a thorough examination, referred us to a pediatric dental specialist, Dr. Phoebe Tsang. To our surprise, Howard had extensive dental issues, requiring treatment for 14 teeth through surgery. As parents, we felt deeply sorry that he had been enduring more discomfort than we had realized, especially since he was too young to fully express his pain. Howard had been drinking milk at night since birth, and we were unaware of the significant impact it could have on his teeth. However, after our initial visit to the general dentist, he successfully transitioned away from night bottles. Determined to provide him with the best care, we made the one-hour drive from White Rock to see Dr. Tsang. From the moment we arrived, Dr. Tsang and her team were incredibly professional, compassionate, and gentle with Howard. Dr. Tsang herself is not only highly knowledgeable but also exceptionally skilled in pediatric dentistry. We feel truly fortunate to have had her perform Howard’s surgery. Yesterday, on March 18, 2025, Dr. Tsang and anesthesiologist Dr. Robert carried out Howard’s procedure with exceptional expertise and care. We are incredibly grateful for their dedication. Post-surgery, Howard has been recovering well—he is experiencing minimal discomfort and has been able to drink formula and eat soft foods comfortably. This was Howard’s first surgery, and under Dr. Tsang’s guidance, we are confident that he will continue to improve and eat with ease. We sincerely appreciate the outstanding care provided by Dr. Tsang and her team and wholeheartedly recommend her to any parents seeking a skilled pediatric dentist for their child’s dental needs. Best wishes from Eileen and families :)
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Hana W
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Highly recommended Dr Phoebe Tsang! Our 5 year old son was very anxious at our local dentist and we did not want him going under anesthetic for his teeth. Thankfully we got a referral to Pediatric Dental Specialist Dr Tsang, who uses conscious sedation. From the first FaceTime consultation, she was so kind! Our son was at ease and really looked forward to meeting her. She thoroughly explained the procedure and answered all our questions with patience. She is unbelievably knowledgeable and gave us reassurance that everything would go well. Upon arrival at her beautiful office, we were greeted with the utmost love from not only her but her whole team. Being in her care was top of the line, we cannot thank her enough for making this go so smooth for our family. If your children need dental work done, look no further. I guarantee you, she is the absolute best you will find!
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Joanne C
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Very good service for young kids! They used all efforts to release the kids during their treatment. Will definitely recommend it to our friends.
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Cara E
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My 4 year old son has many sensory issues and brushing his teeth was absolutely impossible, which is what brought us to Dr Tsang. He needed a ton of work done for his mouth to be healthy again. I was blown away by her and her staff from start to finish. She treated my son so well and I was so impressed with her efforts to connect with him in a way that would work for him. He did need dental surgery, which scared me but all the questions I had were answered so quickly and there was a great deal of communication from his first appointment, all the way up to the surgery. You can tell how much Dr Tsang and her staff care about their patients. I couldn't be happier with my son's care. I truly recommend Dr Tsang and staff if your child needs dental work done. They have so much compassion and throughout the entire process I felt like my son was in great hands. I'm so thankful to everyone who worked with him and those I had contact with over many months. This was a very stressful situation for me and it was made so much better by everyone there.
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