10 tips for your child’s successful dental visits

How to Help a Child Who’s Afraid of the Dentist

A Balanced Approach to Comfort and Care It’s not unusual for children to feel anxious about dental visits. As parents and caregivers, we want them to feel safe and supported. Fortunately, modern pediatric dentistry uses a wide range of tools—from gentle communication to safe sedation techniques—to help make dental care

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Mask, face shield, surgical gowns, gloves….. It is not hard to understand why children think dentists are from Mars!  Regular dental visits are essential for good oral health, but visiting the dentists may be scary.   Children who are afraid of the dentists tend to become dental-phobic adults and a large percentage of them neglect the importance of oral health.  How can we solve this problem and help our children see a dentist and take charge of their oral health?  There are many things you can do!

 Get it Done before One!

Many professional organizations, like the Canadian Dental Association and the American Academy of pediatric dentistry recommend taking your child to their first dental appointment as soon as they get their first baby tooth, or no later than their first birthday. This early exposure to a dental home plays a big role in reducing the fear of future visits. Before your child is old enough to develop fear of a dentist, they would have been to the dentist a few times!  

No pain, Yes gain!

Toddlers are prone to trauma when they are learning to walk.  Research studies found that many children presented at the dental office the very first time because dental trauma resulting from falls.  If a child first visit was associated with pain or dental trauma, they are more likely to worry about their future visits.   A “no pain” checkup at the dentist does not only acclimatize the child for the visit but also help them set the right tone for their dental homes.    In case your children encounter dental trauma and they need urgent care, you will know where to go.  Your children would already be familiar with their dental home too and they won’t lament on their first visit being painful and daunting.  

Role Playing Is Important 

Children learn about the world around them through role play. Playtime is a great way to overcome the fear of the unknown.  Opportunities to play are everywhere.  You can transform to a pretend dentist while you are brushing their teeth. Teaching your child to brush and floss their teeth can easily turn into a “dental appointment”.  If you are willing, your child can reverse to your role and “examine” your teeth too.  Don’t forget their favourite dolls and stuffed animals are also waiting to be taken care of!

It’s just another day.

Kids feel safe and calm when their day is routine and predictable.  Childhood is full of new and unexpected experiences, none of which the child has the control to schedule.   Let your children know about their appointments ahead of time without putting too much emphasis.  Discuss about the dentist appointment as you would any other routine activity, a part of a normal day.   

Less is more.  Use Positive Language

Talk to your child about the upcoming dental visit using simple, positive language.  Give them a chance to ask question.  Reading children books (hyperlink please to another blog) about going to the dentist is a good reference of how much details you would like to go over.  Avoid mentioning words like pain and loud noises, as they might be hung up on those parts of the experience.  A playful and funny casual chat about how the dentist will count their teeth and clean them so they can keep their smile healthy is often all you need.   Leave the heavy lifting of explaining the technical terms,  like shots and cavities, for the dentist.  We use special lingo to do that. 

Stay calm and keep going

Children are very good at picking up clues from adults.   It is easy for them to feel you are worry or afraid of the dentists as well.  If you don’t think you will be able to deliver the message, we would be more than happy to do it for you.  Feel free to reach out so we can talk to your child about their upcoming visit as well.  There are also many other professionals, like behaviour interventionist and Child-Life specialists who can help prepare your child for their visits, especially when the appointments are more involved, like treatment under sedation or general anesthesia.

Wise Rewards

Everyone needs motivation.  Offering reward to connect with your child’s behavior is a great way to reinforce their positive behaviour.  Giving something your children look forward to after the dentist appointment also lessens their anxiety.  Yet kids can reach between the lines well. Parents often say: “If you do a good job at the dentist and don’t fuss or cry, we can go out for donuts afterward!”

On the surface, it sounds like a motivating statement.  Negative words such as “fuss” or “cry”, seem to suggest something bad may happen.  Instead, frame the reward as the result of positive behavior; like, “if you sit still and be respectful, you get a prize.”  Avoid sweets as a reward for dental visits if possible so the dentist and you will be sending the same message about decreasing sugar intake to optimize oral health. Rewards like a sticker, small toy or a trip to the park are always well received. 

You talk,We listen.

Open communication is the best way to tailor dental appointments to your child.  You know your child best so please tell us how your child responds to strangers, going to the doctors,  pre school, having a hair cut etc,   These experiences give us good clues about your child personality and temperament which are very helpful in fine-tuning our approach with your children. 

Bridge the gap. 

Sometimes, children may not have the maturity to cope and might still feel very on edge no matter what you do.  This might make routine dental work impossible, especially if they need a minor procedure done, like a filling.  It would be the time to consider adjuncts like laughing gas or oral sedation which may help to tame the worry dragon. 

Choose a Pediatric Dentistry Specialist

Pediatric dentists have special interest and training in taking care of your beloved.  We have special ways and equipment to make children at ease.   We strive to create an office environment that is welcoming to children.  In addition to four year of dental schools, pediatric dentists dedicate extra 2-3 years training for only seeing children.  

 Finding the Right team 

It takes a village to raise your child.  If you’re looking for a pediatric dentist, look no further than our team who are dedicated only for children. Besides our pediatric dentists, everyone on staff is trained exclusively to make them feel safe and comfortable, from how to talk to them to how to ensure their safety during procedures.   

Contact us today to schedule a complimentary WeeOne exam and start your child on the right tooth for their first appointment!  We look forward to hearing from you at 604 638 6993!

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Kennylu-Ai
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Dr. Tsang is very knowledgeable, friendly, and patient with my child. We appreciate her team’s professional dental care!
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Natalie N
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My daughter had a wonderful experience with Dr. Phoebe and her dedicated team. She is meticulous, careful, and wholeheartedly committed. She explained all the necessary treatments for my daughter and provided the most helpful advice tailored to her age and specific condition, ensuring my daughter felt no pressure during her dental care. In addition, Dr. Phoebe is incredibly friendly and genuinely loves children. She transformed the fear that many kids—and even some adults—often feel about dental visits into a positive experience. This is a clinic truly worth sharing with others so they can also visit and experience such excellent care.
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Natasha L
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Highly recommend Dr Tsang and her team. Dental procedures can be very scary, especially for your little one, and biggest fear is if the dental team is over charging or over prescribing. I can honestly say you can trust Dr Tsang and her team. I was impressed by the patience and gentle approach she used when explaining all our options, answering my list: if questions. She did not automatically overprescribe yet she understands what’s needed to ensure my 5 year old daughter left with the best experience. My daughter used oral sedation with Midazolam (Short acting Benzo that is easily reversible and safe) which is much less invasive than general anesthetic route often recommended by other pediatric dentists first As well Dr Tsang was honest when updated X-rays were taken that there were fewer than needed cavities to be filled than we had expected Not to mention they had so many goodies and prizes for my daughter throughout the various steps of process, that she left as if she just went to a birthday party. To summarize, if you’re looking for a very knowledgeable but humble professional, whom you can trust to not over prescribe yet is willing to ensure your child has the most comfortable and positive dentistry experience, Dr Tsang and her team embodies all those traits above.
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Sharon T
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Im glad we found Dr. Tsang to be my daughter's dentist. She's very knowledgeable, personable and very attentive with children. Thanks Dr. Tsang and her amazing team!
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Eileen Y
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Our 2.5-year-old son, Howard, recently started experiencing pain in his upper right back teeth. Concerned, we took him to a nearby general dentist, who, after a thorough examination, referred us to a pediatric dental specialist, Dr. Phoebe Tsang. To our surprise, Howard had extensive dental issues, requiring treatment for 14 teeth through surgery. As parents, we felt deeply sorry that he had been enduring more discomfort than we had realized, especially since he was too young to fully express his pain. Howard had been drinking milk at night since birth, and we were unaware of the significant impact it could have on his teeth. However, after our initial visit to the general dentist, he successfully transitioned away from night bottles. Determined to provide him with the best care, we made the one-hour drive from White Rock to see Dr. Tsang. From the moment we arrived, Dr. Tsang and her team were incredibly professional, compassionate, and gentle with Howard. Dr. Tsang herself is not only highly knowledgeable but also exceptionally skilled in pediatric dentistry. We feel truly fortunate to have had her perform Howard’s surgery. Yesterday, on March 18, 2025, Dr. Tsang and anesthesiologist Dr. Robert carried out Howard’s procedure with exceptional expertise and care. We are incredibly grateful for their dedication. Post-surgery, Howard has been recovering well—he is experiencing minimal discomfort and has been able to drink formula and eat soft foods comfortably. This was Howard’s first surgery, and under Dr. Tsang’s guidance, we are confident that he will continue to improve and eat with ease. We sincerely appreciate the outstanding care provided by Dr. Tsang and her team and wholeheartedly recommend her to any parents seeking a skilled pediatric dentist for their child’s dental needs. Best wishes from Eileen and families :)
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Hana W
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Highly recommended Dr Phoebe Tsang! Our 5 year old son was very anxious at our local dentist and we did not want him going under anesthetic for his teeth. Thankfully we got a referral to Pediatric Dental Specialist Dr Tsang, who uses conscious sedation. From the first FaceTime consultation, she was so kind! Our son was at ease and really looked forward to meeting her. She thoroughly explained the procedure and answered all our questions with patience. She is unbelievably knowledgeable and gave us reassurance that everything would go well. Upon arrival at her beautiful office, we were greeted with the utmost love from not only her but her whole team. Being in her care was top of the line, we cannot thank her enough for making this go so smooth for our family. If your children need dental work done, look no further. I guarantee you, she is the absolute best you will find!
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Joanne C
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Very good service for young kids! They used all efforts to release the kids during their treatment. Will definitely recommend it to our friends.
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Cara E
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My 4 year old son has many sensory issues and brushing his teeth was absolutely impossible, which is what brought us to Dr Tsang. He needed a ton of work done for his mouth to be healthy again. I was blown away by her and her staff from start to finish. She treated my son so well and I was so impressed with her efforts to connect with him in a way that would work for him. He did need dental surgery, which scared me but all the questions I had were answered so quickly and there was a great deal of communication from his first appointment, all the way up to the surgery. You can tell how much Dr Tsang and her staff care about their patients. I couldn't be happier with my son's care. I truly recommend Dr Tsang and staff if your child needs dental work done. They have so much compassion and throughout the entire process I felt like my son was in great hands. I'm so thankful to everyone who worked with him and those I had contact with over many months. This was a very stressful situation for me and it was made so much better by everyone there.
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