How virtual reality technology is transforming the way children receive healthcare—dental care included!

How to Help a Child Who’s Afraid of the Dentist

A Balanced Approach to Comfort and Care It’s not unusual for children to feel anxious about dental visits. As parents and caregivers, we want them to feel safe and supported. Fortunately, modern pediatric dentistry uses a wide range of tools—from gentle communication to safe sedation techniques—to help make dental care

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Oral health significantly influences various aspects of a child’s life, from physical growth to academic performance. Maintaining good oral health goes beyond preventing cavities and can positively influence various aspects of a child’s life. Poor oral health can make chewing difficult, causing children to avoid certain foods and resulting in

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The dental clinic can be an intimidating environment at times for little ones: the unfamiliar environment, the machinery, and the strange feelings of dental tools and someone’s big fingers in the mouth can cause children to feel overwhelmed. Those with sensory aversion due to developmental disorders like ADHD or autism may experience additional discomfort with the process. 

Emerging research on Virtual Reality (VR) Technology is a way to help meet the sensory needs of children receiving various forms of healthcare. But first, what exactly is VR?

Virtual Reality is an immersive experience that may require a headset to completely replace a user’s surrounding view with a simulated, immersive, and interactive virtual environment. VR is sometimes coupled with Augmented Reality (AR) technology that overlays “simulated digital imagery with the real world”. Those who have caught Pokemon on your Iphones would know what we are talking about!

The combination of both technologies is being increasingly incorporated into aspects of medical practice, in areas such as rehabilitation therapy, pre-surgery planning, and notably, pediatric diagnostics and treatment. 

VR works well with pediatric care as children often do not understand the scope of their treatment and are resistant to receiving it. The technology can help patients go through the motions of the procedure in the virtual world before actually receiving treatment, or even provide such an immersive experience that patients feel less overwhelmed by the sensory overload of the procedure itself. For instance, VR can help filter out noise during an MRI scan. 

Studies have also found specific use of VR in dentistry as well.  Researchers have found that VR systems were effective at “reducing discomfort and pain for patients with mild to moderate anxiety” within a dental context. This study found that when wearing VR headsets, children aged four to six were able to receive primary tooth extractions more smoothly than without. 

Other applications of VR technology include its use during social cognition training to help young adults with high-functioning autism process interpersonal dynamics and social information. 

One example of VR technology currently in use includes Reimaginewell, which provides virtual reality headsets specifically for use in healthcare settings. Reimaginewell’s VR technology is geared toward pediatric patients; for example, a child can use their VR program to get comfortable with taking an MRI scan experience before actually the actual scan itself. 

 

Dr. Phoebe Tsang’s office is exploring this type of technology and hopes to be able to implement them in the near future: stay tuned for new developments!

 

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Kennylu-Ai
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Dr. Tsang is very knowledgeable, friendly, and patient with my child. We appreciate her team’s professional dental care!
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Natalie N
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My daughter had a wonderful experience with Dr. Phoebe and her dedicated team. She is meticulous, careful, and wholeheartedly committed. She explained all the necessary treatments for my daughter and provided the most helpful advice tailored to her age and specific condition, ensuring my daughter felt no pressure during her dental care. In addition, Dr. Phoebe is incredibly friendly and genuinely loves children. She transformed the fear that many kids—and even some adults—often feel about dental visits into a positive experience. This is a clinic truly worth sharing with others so they can also visit and experience such excellent care.
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Natasha L
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Highly recommend Dr Tsang and her team. Dental procedures can be very scary, especially for your little one, and biggest fear is if the dental team is over charging or over prescribing. I can honestly say you can trust Dr Tsang and her team. I was impressed by the patience and gentle approach she used when explaining all our options, answering my list: if questions. She did not automatically overprescribe yet she understands what’s needed to ensure my 5 year old daughter left with the best experience. My daughter used oral sedation with Midazolam (Short acting Benzo that is easily reversible and safe) which is much less invasive than general anesthetic route often recommended by other pediatric dentists first As well Dr Tsang was honest when updated X-rays were taken that there were fewer than needed cavities to be filled than we had expected Not to mention they had so many goodies and prizes for my daughter throughout the various steps of process, that she left as if she just went to a birthday party. To summarize, if you’re looking for a very knowledgeable but humble professional, whom you can trust to not over prescribe yet is willing to ensure your child has the most comfortable and positive dentistry experience, Dr Tsang and her team embodies all those traits above.
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Sharon T
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Im glad we found Dr. Tsang to be my daughter's dentist. She's very knowledgeable, personable and very attentive with children. Thanks Dr. Tsang and her amazing team!
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Eileen Y
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Our 2.5-year-old son, Howard, recently started experiencing pain in his upper right back teeth. Concerned, we took him to a nearby general dentist, who, after a thorough examination, referred us to a pediatric dental specialist, Dr. Phoebe Tsang. To our surprise, Howard had extensive dental issues, requiring treatment for 14 teeth through surgery. As parents, we felt deeply sorry that he had been enduring more discomfort than we had realized, especially since he was too young to fully express his pain. Howard had been drinking milk at night since birth, and we were unaware of the significant impact it could have on his teeth. However, after our initial visit to the general dentist, he successfully transitioned away from night bottles. Determined to provide him with the best care, we made the one-hour drive from White Rock to see Dr. Tsang. From the moment we arrived, Dr. Tsang and her team were incredibly professional, compassionate, and gentle with Howard. Dr. Tsang herself is not only highly knowledgeable but also exceptionally skilled in pediatric dentistry. We feel truly fortunate to have had her perform Howard’s surgery. Yesterday, on March 18, 2025, Dr. Tsang and anesthesiologist Dr. Robert carried out Howard’s procedure with exceptional expertise and care. We are incredibly grateful for their dedication. Post-surgery, Howard has been recovering well—he is experiencing minimal discomfort and has been able to drink formula and eat soft foods comfortably. This was Howard’s first surgery, and under Dr. Tsang’s guidance, we are confident that he will continue to improve and eat with ease. We sincerely appreciate the outstanding care provided by Dr. Tsang and her team and wholeheartedly recommend her to any parents seeking a skilled pediatric dentist for their child’s dental needs. Best wishes from Eileen and families :)
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Hana W
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Highly recommended Dr Phoebe Tsang! Our 5 year old son was very anxious at our local dentist and we did not want him going under anesthetic for his teeth. Thankfully we got a referral to Pediatric Dental Specialist Dr Tsang, who uses conscious sedation. From the first FaceTime consultation, she was so kind! Our son was at ease and really looked forward to meeting her. She thoroughly explained the procedure and answered all our questions with patience. She is unbelievably knowledgeable and gave us reassurance that everything would go well. Upon arrival at her beautiful office, we were greeted with the utmost love from not only her but her whole team. Being in her care was top of the line, we cannot thank her enough for making this go so smooth for our family. If your children need dental work done, look no further. I guarantee you, she is the absolute best you will find!
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Joanne C
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Very good service for young kids! They used all efforts to release the kids during their treatment. Will definitely recommend it to our friends.
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Cara E
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My 4 year old son has many sensory issues and brushing his teeth was absolutely impossible, which is what brought us to Dr Tsang. He needed a ton of work done for his mouth to be healthy again. I was blown away by her and her staff from start to finish. She treated my son so well and I was so impressed with her efforts to connect with him in a way that would work for him. He did need dental surgery, which scared me but all the questions I had were answered so quickly and there was a great deal of communication from his first appointment, all the way up to the surgery. You can tell how much Dr Tsang and her staff care about their patients. I couldn't be happier with my son's care. I truly recommend Dr Tsang and staff if your child needs dental work done. They have so much compassion and throughout the entire process I felt like my son was in great hands. I'm so thankful to everyone who worked with him and those I had contact with over many months. This was a very stressful situation for me and it was made so much better by everyone there.
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